A third of live music events have no access information available on their website for deaf and disabled people, a new survey has revealed.
Attitude is Everything’s 2016 State of Access Report showed that two out of three disabled music fans could not find the information they needed online.
As a result, 60 percent were put off buying tickets for an event.
In response to the announced findings, Attitude is Everything has called on live music venues to join its Access Starts Online campaign.
The initiative supports event organisers to add a comprehensive access information page to their website via an easy-to-use online template.
Suzanne Bull MBE, Attitude is Everything chief executive, said: ‘Digital has revolutionised the live sector and how music lovers buy tickets, find information and share their experiences.
‘However, as highlighted in the State of Access Report, a lack of decent online access information websites has become a constant source of frustration to millions of disabled fans. Evidence suggests that many will not risk attending an event if they are unsure about access facilities. We should not be letting these online failures hold back the tide of progress, especially when they are so easy to fix.’
The findings and conclusions are based on 280 mystery shopping reports by deaf and disabled people, bespoke research including a survey of 386 venue and festival websites, and a set of case-studies drawn from the hundreds of venues and festivals the charity works with.
View the full report.
Attitude is Everything’s 2016 State of Access Report showed that two out of three disabled music fans could not find the information they needed online.
As a result, 60 percent were put off buying tickets for an event.
In response to the announced findings, Attitude is Everything has called on live music venues to join its Access Starts Online campaign.
The initiative supports event organisers to add a comprehensive access information page to their website via an easy-to-use online template.
Suzanne Bull MBE, Attitude is Everything chief executive, said: ‘Digital has revolutionised the live sector and how music lovers buy tickets, find information and share their experiences.
‘However, as highlighted in the State of Access Report, a lack of decent online access information websites has become a constant source of frustration to millions of disabled fans. Evidence suggests that many will not risk attending an event if they are unsure about access facilities. We should not be letting these online failures hold back the tide of progress, especially when they are so easy to fix.’
The findings and conclusions are based on 280 mystery shopping reports by deaf and disabled people, bespoke research including a survey of 386 venue and festival websites, and a set of case-studies drawn from the hundreds of venues and festivals the charity works with.
View the full report.
