The Competition & Markets Authority (CMA) has announced that secondary ticketing site Viagogo is still not compliant with a court order issued in November 2018.
The court order required the business to improve the information they provide about the tickets listed for resale on their site.
Having found that Viagogo have failed to overhaul their practices, the CMA is taking further action against the company.
In a statement on their website the CMA says: For a company not to comply with a court order is clearly very serious. We are therefore now preparing to take legal action to ask a court to find Viagogo in contempt.’
FanFair Alliance, which leads the campaign against industrial-scale online ticket touting, have responded to the announcement positively.
Adam Webb, campaign manager, FanFair Alliance: ‘FanFair Alliance welcomes today's long-awaited announcement from the CMA. We also share concerns about Viagogo's compliancy with its court order, and that the site continues to facilitate large-scale breaches of consumer law. All UK music fans should avoid this site.’
The court order required the business to improve the information they provide about the tickets listed for resale on their site.
Having found that Viagogo have failed to overhaul their practices, the CMA is taking further action against the company.
In a statement on their website the CMA says: For a company not to comply with a court order is clearly very serious. We are therefore now preparing to take legal action to ask a court to find Viagogo in contempt.’
FanFair Alliance, which leads the campaign against industrial-scale online ticket touting, have responded to the announcement positively.
Adam Webb, campaign manager, FanFair Alliance: ‘FanFair Alliance welcomes today's long-awaited announcement from the CMA. We also share concerns about Viagogo's compliancy with its court order, and that the site continues to facilitate large-scale breaches of consumer law. All UK music fans should avoid this site.’
